Payment is due at the time of service. It is required that a credit card is kept on file for forgotten payment, missed appointments, and late cancellations. This is also a convenience for children or teens who may attend a session without their parents.
Cancellation and Late Arrivals:
Appointment times are specifically scheduled for each
Missed appointment fees are the patient's responsiblity because they cannot be billed to the client's insurance.
We request 24 hours notice of cancellations and rescheduling. Except in the case of emergency, cancellations without 24 hours notice will be chaged $50.00 to the client the first 2 times this
occurs. The client will be charged the full session fee for each subsequent no show or late cancel. Any testing appointments that are missed, either due to a no show or cancellation without 24 hour
notice, will be charged at $150.00 to the client. If there is a returned check or NSF fee, there will be a $25.00 fee, which will be the client's responsiblity to pay.
Session fees must be paid before a new appointment can be scheduled.